Refund policy

Refund Policy

We want you to love what you ordered. If something isn't right, we're here to help.

Returns We accept return requests within 7 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging. To start a return, contact us at [your email address] with your order number and reason for return.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–10 business days to your original payment method. Please note that shipping costs are non-refundable.

Damaged or Incorrect Items If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo of the issue. We'll make it right with a replacement or full refund — no return required.

Non-Returnable Items The following items cannot be returned: digital downloads, gift cards, and items marked as final sale.

Late or Missing Refunds If you haven't received your refund after 10 business days, please check with your bank first, then contact us at [your email address].